# Why can’t I find receivers around me?

Firstly, verify that if the Wi-Fi network of sender is working properly, which is, able to scan the signals of Wi-Fi networks nearby.

Next, verify that if the hotspot has been set up properly on receiver.

Once above tests have been completed, please restart SHAREit and try again.

Another possible situation is that the 'Prefer Wi-Fi Mode' has been enabled on receiving devices, but actually the sender has not been connected to the same Wi-Fi network.

Solutions

1. Put the sender and receiver in the same Wi-Fi network.

2. Close 'Prefer Wi-Fi Mode' on receiver.

Other possible solutions

1. Clean up background apps on devices

2. Switch roles of the sender and receiver (i.e. tap 'Receive' on the sending device, and 'Send' on the receiving device) and try again.

Solved Unsolved

## See also

Why can’t I activate hotspot? Failed to open hotspot on Mi Pad? Failed to open hotspot on Nexus7?

## Have any other questions

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